As the data controller, Jacob Electric LLC is committed to respecting your privacy. Your trust is essential to us, and we work diligently to ensure that your visits to our website are both enjoyable and secure.

This privacy policy is designed to assist users who are concerned about how their ‘Personally Identifiable Information’ (PII) is handled online. It explains how Jacob Electric LLC collects, uses, and safeguards the information you provide when using our website.

Jacob Electric LLC is dedicated to protecting your personal information. If you are asked to provide personally identifiable information while visiting our website, rest assured that it will be used exclusively in accordance with this privacy policy.

We do not share mobile information with third parties or affiliates for marketing or promotional purposes. All opt-in requests, including text messaging originator opt-ins, are strictly for internal use and will not be shared with any third parties.

Please read this privacy policy carefully to understand how we collect, use, protect, and otherwise manage your personal information in relation to our website. This policy may change over time, and it will be updated on this or other pages on our website.

INFORMATION COLLECTED BY JACOB ELECTRIC LLC

What We Collect: We may collect the following information through our website: your name, email address, phone number, physical address, professional information (e.g., job title, company), and preferences or interests related to our services. We may also gather information through customer surveys or offers.

When We Collect Data: We collect information when you register on our site, make a purchase, sign up for our newsletter, use our live chat feature, respond to surveys or marketing emails, or provide feedback on our services.

How We Use Your Data: We use your personal information for the following purposes:

1. To deliver our services, including electrical solutions and customer support.
2. To respond to your information requests and offer additional details.
3. To comply with and assess:
4. Website terms and conditions
5. Safety measures and grievances

• Website usability and customization

1. To manage the contractual relationship, including:
2. Providing services and billing
3. Notifying you of any changes to the terms of service
4. To meet our legal obligations.

• For recruitment and hiring purposes.

1. To improve our services through surveys and feedback.
2. To send promotional emails related to services, products, or special offers.
3. To perform statistical analysis and reporting.
4. We process your personal data only for specific, legitimate purposes as outlined at the time of collection. We will not process your data in a way that is incompatible with those purposes, unless required by law or for public interest, scientific research, or statistical purposes.

MANAGEMENT OF YOUR PERSONAL INFORMATION

Jacob Electric LLC will not sell, distribute, or lease your personal information to third parties, unless required by law, to protect our rights, or with your consent. If you opt-in to our mailing list, we may send promotional material from third parties that we believe may interest you. Non-personally identifiable information may be shared with third parties for marketing and other purposes.

Your Data Protection Rights: Under the GDPR, you have the following rights:

• The right to request information about your data, including what data we process and its purpose.
• The right to rectify inaccurate or incomplete personal data.
• The right to request the deletion of your personal data under certain conditions.
• The right to request an electronic copy of your personal data (data portability).
• The right to object to certain data processing activities, including marketing.
• The right to restrict processing in specific situations, such as when challenging the accuracy of your data.
• The right to file a complaint with a supervisory authority.
• To exercise these rights, please contact us at privacy@JacobElect.com.

SECURITY

Website Safety: We take your privacy seriously and implement appropriate physical, technological, and administrative measures to safeguard the information we collect from unauthorized access or disclosure.

Payment Protection: We employ reasonable technical and organizational steps to protect your personal information from loss or misuse. Your credit/debit card information is never stored on our website. All electronic transactions are encrypted to protect your data during transmission. Please note that while we take steps to secure your information, no transmission method over the internet is 100% secure. You are responsible for maintaining the confidentiality of your account password and user information.

Links to Other Websites: Our website may contain links to third-party sites. However, once you leave our website, we no longer control those external sites, and we are not responsible for the content or privacy practices of such sites. Please review the privacy policies of those websites before providing any personal information.

Data Retention: We retain personal data only as long as necessary for the purposes for which it was collected. Once no longer needed, personal data will be properly disposed of or anonymized in accordance with legal requirements.

Cookies: Our website uses cookies to enhance user experience. For more information, please refer to our Cookie Policy.

Data Processing: We may use data processors to assist in processing your data on our behalf, such as hosting providers. These third parties are contractually obligated to protect your data and follow our instructions.

Third-Party Behavioral Tracking: Third-party behavioral tracking may be allowed on our website for advertising purposes. Please be aware that we have no control over the data practices of these third parties.

MINORS’ INFORMATION: We do not knowingly collect personal information from children under the age of 16. If you believe we have collected such information, please contact us immediately.

COMPLIANCE WITH THE CAN-SPAM ACT We comply with the CAN-SPAM Act and will ensure that our commercial email messages are clearly identifiable as advertisements, contain our physical business address, and allow recipients to unsubscribe easily. If you no longer wish to receive marketing emails from us, please use the unsubscribe link or contact us at privacy@JacobElect.com.

CONTACT US If you have any questions about this Privacy Policy, please contact us at privacy@JacobElect.com

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page and will be effective as of the date of publication.